Peace At Work: The HR Manager’s Guide to Workplace Mediation
We all want peace! Practical, visionary and strategic, Peace at Work should be on the desk of every HR professional. Discover why, how, when and what to do to help people get through conflicts so they can get back to work, and you can too!
Available on Amazon for $14.99
Mediation Flash Cards (Companion Set of Cards)
This handy set of 56 cards has been distilled from the book Peace at Work, and provide instant guidance on what to do. You don't want to mediate a workplace dispute without them!
Available for $9.97 excluding shipping. Email john@johnford.com to order.
The Empathy Set comprises two sets of cards: 56 feeling cards and 56 needs cards. Together, they are a powerful communication tool that support empathy and emotional intelligence – and so relational harmony. The Empathy Set is perfect to prepare for a difficult workplace conversation with your boss, your peer or your subordinate and a powerful tool in the hands of mediators and trainers who want to support their client’s transformation.
To get Your Empathy Set for $24.97, available on Amazon Prime, click here.
The Empathy Guide is a handy PDF file that will place insightful quotes about Empathy at your fingertips. It includes occasional inspirational e-mails with meaningful anecdotes, inspiring quotes, and suggestions for living a more harmonious, EQ-filled life.
It’s free - click here.
Over the years I’ve written many articles on the topic of mediation with a consistent exploration of its role in the workplace.
You can access them free by clicking here.
The HR Mediator channel provides informational and educational videos to support HR professionals who are motivated to learn about internal workplace mediation. In addition, interesting videos are identified and cataloged through a variety of playlists, which are in turn based on the themes of the book Peace at Work: The HR Manager's Guide to Workplace Mediation.
To visit the channel click here.
Webinar: Should HR Professionals Mediate internal workplace disputes?
This webinar and the emails that follow are 100% FREE! It includes emails with key information, based on my over 20 years working as a professional workplace mediator, that is not available anywhere on the web. Only in these emails.
To sign up for free, click here.
Interview: Dr. Clare Fowler of Mediate.com interviews John Ford on The Future of Workplace Mediation
This video is presented as part of Mediate.com's 25th Anniversary Conference. This is an interview by Dr. Clare Fowler, current Mediate.com Managing Editor, with John Ford, the first Mediate.com Managing Editor and a well-known HR and workplace mediation specialist.
To view the interview, click here.
Interview: In their Voices: Michael Lang interviews John Ford
In this video series, Michael Lang interviews mediation practitioners about how to have a reflective instead of a reactionary practice. This installment highlights John Ford, innovator and workplace mediator.
To view the interview, click here.
The Great Return! Maximizing Collaboration in the new Hybrid Workplace
Our capacity to be empathic colleagues in these times of exceptional flux remains as vital as it ever was. As more and more organizations embrace a hybrid model of operation, new challenges emerge that require both the consideration of empathy and the practical skills of collaboration. This one-hour presentation by John Ford, was made to students, faculty, alumni and staff at Golden Gate University on December 7, 2021 as part of their Innovation in Practice Series.
To view the presentation by John Ford, click here.
John Ford is an experienced workplace mediator and soft-skills trainer. He is also author of Peace at Work: The HR’s Manager Guide to Workplace Mediation.
In this 9-min interview with Giuseppe Leone, a retired mediator in Hawaii, John explains why he believes that there is no reason why HR Managers - as long as they are adequately trained in conflict resolution, and are perceived as neutral by all parties involved in a workplace conflict - shouldn’t be able to mediate a conflict between co-workers - without bringing in an external mediator.
In this interview, John also answers a question raised by Matteo Bodei (an Italian workplace mediator). That is, since peer mediation works so well in schools, could the same approach work to resolve workplace disputes as well?
To view the presentation, click here.
