Our goal is to support organizations to approach inevitable internal workplace conflict with greater clarity and confidence.
We want you to feel comfort – not dread and fear – and be at ease when thinking about the way conflict is handled at your organization.
We want to support your organization to be conflict-resolution competent, which involves:
Beyond providing coaching and training that develop these vital workplace skills, we mediate when you want the benefit of an external professional.
Our ultimate goal, however, is to support you and your organization to know what to do yourselves. We believe that HR professionals are required to be conflict-resolution competent. And, of course, employee-relations specialists need to be experts!
The HR Mediation Academy: www.HRMediationAcademy.com
The HR Mediator Blog: www.theHRMediator.com
Conflict Quotes: www.conflictquotes.com
“I has the pleasure of attending John's class on Organizational Collaborative Practice and Conflict at the Werner Institute. Amidst the challenges of distance learning and hurdles associated with teaching difficult concepts in an online environment, John was able to keep me and my fellow classmates engaged in ways few other professors could. John taught several important concepts throughout this course but the one that stuck out most was to 'meet people where they are in conflict'. This has already become a new tool in my toolbox for managing conflict that I will take with me throughout my career. This was my favorite class and John made the content relevant, easy to understand, and fun to learn. John is an excellent professor and a valuable asset to the Werner Institute. Any organization would be lucky to have him.”
John Ford is an experienced work- place mediator and trainer. He is the author of Peace at Work, a guide book on workplace mediation for HR managers. more...