Welcome!

Our goal is to support organizations to approach inevitable internal workplace conflict with greater clarity and confidence.

We want you to feel comfort – not dread and fear – and be at ease when thinking about the way conflict is handled at your organization.

We want to support your organization to be conflict-resolution competent, which involves:

  • Knowing how to identify conflict early so you can nip it in the bud
  • Having simple tools to deescalate, not escalate, conflict
  • Having a clear path to the lasting resolution of conflict

Beyond providing coaching and training that develop these vital workplace skills, we mediate when you want the benefit of an external professional.

Our ultimate goal, however, is to support you and your organization to know what to do yourselves. We believe that HR professionals are required to be conflict-resolution competent. And, of course, employee-relations specialists need to be experts!



The HR Mediation Academy: www.HRMediationAcademy.com
This is a specialized division of John Ford and Associates. It provides knowledge and skill-development opportunities aimed at supporting HR Managers who want to mediate workplace conflict themselves. In order to accomplish this, we offer both face-to-face and online training.



The HR Mediator Blog: www.theHRMediator.com
This blog is dedicated to spreading the word about internal workplace mediation. It aims to inspire HR Managers who want to make the world a more peaceful place, starting with the opportunities provided by their workplace.



Conflict Quotes: www.conflictquotes.com
Awarding winning list of quotes that pertain to the management of conflict in the broadest sense. Easy to search.

“John is a wonderful professor who greatly enhanced my time at Golden Gate University. I took his Structure, Theory, and Ethics of Conflict Resolution course in the 2013 spring trimester. John is incredibly passionate and knowledgeable about both the theory behind and effective methods of conflict resolution. He mixes active lecturing and in-class activities for a very interesting and insightful course. John organizes his class time very well and ensures every student understands the salient issues each class. John is extremely knowledgeable about the mediation process and is quite adept at using his experience to teach students effective mediation techniques. John is a very approachable professor who always makes time for any student questions. I highly recommend taking John’s class at Golden Gate University, you will learn quite a lot about mediation.”
-- Elizabeth Scheffler, Human Resources Generalist at The RealReal



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John Ford is an experienced work- place mediator and trainer. He is the author of Peace at Work, a guide book on workplace mediation for HR managers. more...

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Get your free PDF copy of John Ford's Peace At Work.
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